This time, we will explain about "FaqKing", which allows you to create a frequently asked questions page.
FAQ (Frequently Asked Questions) is a list of frequently asked questions and their answers.
When running an online store, it is important to respond quickly to frequently asked questions from customers. The Shopify app "FaqKing" is useful in such situations.
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・Recommended for these people!
FaqKing is an app that allows you to easily create and manage FAQ pages.
Adjust font size, color, style and more to suit your brand.
It comes with handy features that don’t require any theme modifications and can be used without any coding knowledge.
- Create FAQ pages and manage them by adding and editing
- Ability to add images and videos to FAQ answers, and format text
・Multilingual translation support
- To create FAQ pages for products, you need to upgrade to a paid plan
- Improved customer support efficiency By preparing a list of frequently asked questions, customers can resolve their own queries, which reduces the number of inquiries to customer support, reduces the burden on the support team, and leads to greater efficiency.
Increased credibility. By proactively answering customer questions and concerns, you can increase the credibility of your store.
-Those who run international businesses: Multilingual support makes it easier to serve customers overseas.
・Create FAQ pages for free ・Create FAQ pages for products $4.99/month $35.88/year
*This is written under the assumption that you have already opened a store on Shopify.
(1) Access the “FaqKing” introduction page on the Shopify App Store.
https://apps.shopify.com/faqapp?locale=ja
Click "Install" on the above screen.
(2) Click the “Install” button on the installation screen and select a plan.
(3) Create a segment.
(Example) Regarding orders
(4)Enter the question and answer you want to add to the FAQ section.
Adjust the text, add images, and other necessary information, then save.
(5) Publishing settings: Set the status to “Active” to publish it on the site.
What did you think?
This time we introduced the Shopify app, "FaqKing."
Please feel free to use this when creating your FAQ page.
■Operating company introduction
Formix is a Shopify Certified Partner .
Of course, you can switch to Shopify from other platforms.
"This is my first time building an online store, but I'd like to get started."
"I'm a bit worried about building a site on Shopify right from the start."
For customers who wish to do so, we can also propose initial construction on other platforms.
Please feel free to contact us regarding post-publication operations.
▶For inquiries regarding Shopify construction, please click here
▶For inquiries regarding EC site operations and logistics management, please click here
Author: Suke
I like hot yoga and visiting cafes.
